FAQ
1. What is MyHome Press?
MyHome Press is a new imprint of the National Association of Home Builders (NAHB) and your source
publications and products for maintaining, building, and remodeling your home.
You’ll also find popular titles on current topics including social media and Internet marketing, published by
NAHB BuilderBooks, a reliable source for professionals in the residential and light construction industries
for more than 40 years.
2. What is the National Association of Home Builders?
The National Association of Home Builders (NAHB) is a trade association that promotes policies to make
housing a national priority. Since 1942, NAHB has been serving its members, the housing industry, and
the public at large.
3. What forms of payment do you accept?
We accept Visa, Mastercard, and American Express.
4. Security
Your credit card information is encrypted and secured.Other information that you send to this site,
including email messages, will not be encrypted unless noted. Although our site has industry standard
security measures in place to protect the loss, misuse and alteration of the information that is under our
control, we cannot guarantee complete security.
5. What is your return policy?
Returns are accepted within 30 days of the receipt of your order. You may return any book in its original
condition. We will issue a full refund for the purchase price of the item. We will only refund shipping costs
if the return is the result of our error.To return a book, please enclose a copy of the packing slip in the
carton, wrap the package securely, and send it to the following address:
National Association of Home Builders
Attn: Returns
905 Carlow Drive
Unit B
Bolingbrook, IL 60490
*For your protection, please use UPS, FedEx, or Insured Parcel Post for shipment.
6. How much do you charge for shipping in the US and Canada?
For orders in the US, standard delivery shipping charges are as follows:
$1.00 for orders up to $7.00
$5.00 for orders between $7.01 and $25.00
$8.00 for orders between $25.01 and $75.00
$13.00 for orders between $75.01 and $150.00
$17.00 for orders between $150.01 and $250.00
*For orders over $250.00 call the MyHome Press and BuilderBooks Bookstore at 1-800-223-2665.
Please allow 10 business days for standard delivery.
7. What are the shipping charges for orders sent outside the US and Canada?
Orders shipped outside of the US and Canada, are calculated at 25% of the total value of the order to the
standard shipping charges.
8. Is rush service available?
Yes. All rush orders (those requiring same day shipment) received by 4:00 p.m. Eastern Time each
business day will be shipped that same day. If received after 4:00 p.m. Eastern Time, they will be
shipped no later than the next business day.
For UPS Second Day Service, add $21.00 to standard shipping charge. For UPS One-Day Service, add
$29.00 to standard shipping charge.
9. How can I contact MyHome Press?
Submit your questions to our “Contact Us” link. We will respond within 24 hours.
10. Privacy Policy
NAHB BuilderBooks Privacy Statement
11. Disclaimer
MyHome Press is an imprint of the National Association of Home Builders (NAHB). When you’re ready
to make a purchase you’ll be directed through a secured link to the NAHB BuilderBooks ecommerce
platform.
The publications on this site are designed to provide accurate and authoritative information in regard to
the subject matter covered. They are sold with the understanding that the publisher is not engaged in
rendering legal, accounting, or other professional service. If legal advice or other expert assistance is
required, the services of a competent professional person should be sought.
12. Electronic Communications
When you use MyHome Press or send emails to us, you are communicating with us electronically.
13. How we use the information
We collect aggregate information on what pages our visitors access or visit. We also collect information
volunteered by visitors such as information provided in registration of services, online surveys, etc.
Information we collect may be used to notify visitors about updates to our website and may be used by
MyHome Press to contact visitors for marketing purposes. However, MyHome Press does not sell to or
trade email lists with parties outside of NAHB. Users who provide their email address and opt-in may
receive MyHome Press eCommunications twice per month.
MyHome Press is a new imprint of the National Association of Home Builders (NAHB) and your source
publications and products for maintaining, building, and remodeling your home.
You’ll also find popular titles on current topics including social media and Internet marketing, published by
NAHB BuilderBooks, a reliable source for professionals in the residential and light construction industries
for more than 40 years.
2. What is the National Association of Home Builders?
The National Association of Home Builders (NAHB) is a trade association that promotes policies to make
housing a national priority. Since 1942, NAHB has been serving its members, the housing industry, and
the public at large.
3. What forms of payment do you accept?
We accept Visa, Mastercard, and American Express.
4. Security
Your credit card information is encrypted and secured.Other information that you send to this site,
including email messages, will not be encrypted unless noted. Although our site has industry standard
security measures in place to protect the loss, misuse and alteration of the information that is under our
control, we cannot guarantee complete security.
5. What is your return policy?
Returns are accepted within 30 days of the receipt of your order. You may return any book in its original
condition. We will issue a full refund for the purchase price of the item. We will only refund shipping costs
if the return is the result of our error.To return a book, please enclose a copy of the packing slip in the
carton, wrap the package securely, and send it to the following address:
National Association of Home Builders
Attn: Returns
905 Carlow Drive
Unit B
Bolingbrook, IL 60490
*For your protection, please use UPS, FedEx, or Insured Parcel Post for shipment.
6. How much do you charge for shipping in the US and Canada?
For orders in the US, standard delivery shipping charges are as follows:
$1.00 for orders up to $7.00
$5.00 for orders between $7.01 and $25.00
$8.00 for orders between $25.01 and $75.00
$13.00 for orders between $75.01 and $150.00
$17.00 for orders between $150.01 and $250.00
*For orders over $250.00 call the MyHome Press and BuilderBooks Bookstore at 1-800-223-2665.
Please allow 10 business days for standard delivery.
7. What are the shipping charges for orders sent outside the US and Canada?
Orders shipped outside of the US and Canada, are calculated at 25% of the total value of the order to the
standard shipping charges.
8. Is rush service available?
Yes. All rush orders (those requiring same day shipment) received by 4:00 p.m. Eastern Time each
business day will be shipped that same day. If received after 4:00 p.m. Eastern Time, they will be
shipped no later than the next business day.
For UPS Second Day Service, add $21.00 to standard shipping charge. For UPS One-Day Service, add
$29.00 to standard shipping charge.
9. How can I contact MyHome Press?
Submit your questions to our “Contact Us” link. We will respond within 24 hours.
10. Privacy Policy
NAHB BuilderBooks Privacy Statement
11. Disclaimer
MyHome Press is an imprint of the National Association of Home Builders (NAHB). When you’re ready
to make a purchase you’ll be directed through a secured link to the NAHB BuilderBooks ecommerce
platform.
The publications on this site are designed to provide accurate and authoritative information in regard to
the subject matter covered. They are sold with the understanding that the publisher is not engaged in
rendering legal, accounting, or other professional service. If legal advice or other expert assistance is
required, the services of a competent professional person should be sought.
12. Electronic Communications
When you use MyHome Press or send emails to us, you are communicating with us electronically.
13. How we use the information
We collect aggregate information on what pages our visitors access or visit. We also collect information
volunteered by visitors such as information provided in registration of services, online surveys, etc.
Information we collect may be used to notify visitors about updates to our website and may be used by
MyHome Press to contact visitors for marketing purposes. However, MyHome Press does not sell to or
trade email lists with parties outside of NAHB. Users who provide their email address and opt-in may
receive MyHome Press eCommunications twice per month.